Returns & Exchanges

At LuxeDH, we want you to be completely satisfied with your luxury purchase, which is why we offer a 14-day return window for all items in their original, authenticated condition. Please ensure all security tags remain attached to qualify for a full refund to your original payment method.

1

Initiate Your Request

Log into your LuxeDH account and visit the 'Order History' section to select the item you wish to return and receive a Return Authorization number.

2

Secure the Security Tag

Ensure the original LuxeDH security tag is still intact and attached to the item; removals or tampering will void the eligibility for a return.

3

Pack and Ship

Place the item back in its original packaging and use the prepaid shipping label provided in your authorization email to drop the package at any authorized carrier location.

4

Authentication Review

Once received, our team of experts will inspect the item to verify its condition and authenticity before processing your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing